Agencies » Fairfax Connector
• 954-Sterling - Herndon Metro
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Connector crews and contractors are responsible for clearing snow at Park & Ride facilities and transit centers. Neither VDOT nor Fairfax County have responsibility for clearing sidewalks and pedestrian pathways adjacent to bus stops. This is typically the responsibility of the adjacent property owner, business or homeowner's association, although there is no specific legal obligation to clear snow and ice from the walkway. Please use the following link for more information about snow removal responsibilities in Fairfax County: https://www.fairfaxcounty.gov/snow/remove During inclement weather, bus operators are instructed to board and alight passengers at the safest location near the bus stop when the designated stop is inaccessible. For additional assistance, customers may contact the Fairfax Connector Customer Service Center at 703-339-7200 (TTY 703-339-1608) or fairfaxconnector@fairfaxcounty.gov. We appreciate the community's patience as agencies across the region continue snow removal efforts.
Fairfax Connector is operating a normal service schedule; snow detours are still in effect for route 703. Service decisions are subject to change as road conditions require. Please visit www.fairfaxcounty.gov/connector/operatingstatus or call Customer Service at 703-339-7200, TTY 703-339-1608, for the latest service status as conditions continue to evolve.
Fairfax Connector will operate Holiday Weekday service on Monday, February 16, 2026, in observance of George Washington Day. Details: https://www.fairfaxcounty.gov/connector/C3_26